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Welcome to Bio-office Support

Bio-office Support offers drivers, technical support and other resources online. Bio-office support is customized to meet your needs. Please choose from the 4 options below to begin.

Warranty & RMA Support Policy
Warranty Policy
RMA Policy
Download Download the product manual and software
Demo Video Watch short videos on how to use your Bio-office products.
Online Support Remote Desktop Support
Online Chat

Instant support in three steps… Here's How!

1. Download "RDS-Bio-office" from the Bio-office website.
2. Run the program by double clicking the downloaded file.
3. Give the RDS-Bio-office ID number to your Bio-office support representative, then, wait… while we establish a remote connection to your computer.

Bio-office RDS Tool - Windows

Remote Desktop Support This recommended download can establish connections as well as wait for incoming connections - one convenient solution for everything.

Download Now

Easy Control Your Computer Remotely
	Neither Power User nor Administrative rights are required. Bio-office simply runs a small program and you are ready to go.

Conveniently transfer files
	We can conveniently transfer files to the remote computers for on the spot application updates or in-depth database support.

Spontaneously change the direction at any time
	Our Bio-office can also allow the remote customer to connect to our support computers. This allows us to demonstrate future software enhancements or feature plugins or to recommend various software configurations using our customized demonstration databases.

Voice over IP to communicate
	Simplify and enhance the communication in live remote support scenarios. Bio-office uses Voice over IP to communicate with our support clients to clarify questions and bring them to resolution more efficiently.